Utilize technology to get the most out of your market.
Flea Markets, while not alone in their intricacies, are still very much like other businesses. Large and small. Yet, many swap meet proprietors shun standards in technology that they really shouldn’t.
Technology has become an essential part of all businesses and it is important to break through the swell of companies fighting for your attention. So lets go back to basics and take a look at four tips every business should be aware of when considering technology.
1) Mobile is Important
It is crucial not to underestimate this tip. These days mobile is king and you have to be sure your business is ready to handle that. I don’t mean you need to rush out and have a mobile app created especially for your market, but there are easy and cheap ways to cater to todays consumer.
For instance, your website (you have a website, right?) should be responsive. That means it adjusts automatically based on the device people have. That way it fits on small phones, big phones, tablets, or computers. If you don’t have a mobile friendly site, users can’t access the information they need which can lead to frustration, the inability find your market, and a negative perception of your brand.
This isn’t a huge endeavor as a lot of the web design companies like GoDaddy, WIX, and others all now support responsive designs right out of the gate and are quite affordable.
With a mobile-optimized site your customers can find your market higher in search rankings, find operating hours and vendor information quickly and easily, or get directions. Alongside your website, take a look at your social media accounts, your Google Maps listing, and Yelp page. These are crucial to improve your web presence.
2) Know your Data
Analytics are imperative and can help you really understand your flea market. You can get as fancy and sophisticated as you’d like. Want to know how many visitors you have each operating day? How many vendors you have? Which days are bringing in the most revenue? Which food items and your concessions are proving to be most popular? All can be tracked and reported on to help you make informed decisions and run your business more efficiently. Its important when looking at your software it isn’t just about functionality, but what data, insights, or reports you can glean from the system.
3) You don’t have to Break the Bank, but don’t be Cheap
It may be appealing to cheap out on technology, but in the long run, it isn’t worth it. Technology can really drive your flea market. Not just from the consumer side (where they can learn about your market, find hours, reviews, and directions), but from the vendor side as well. You are trying to attract two different groups of people and you want to remove any frustration for either of them.
For instance, without technology, when a vendor would like to reserve a booth for the weekend, it requires an employee to find available booths on those specific days, adjust the cost based on location and amenities, have the proper paperwork and contracts signed, all of which is cumbersome, time consuming, and error-prone. In today’s world, reservations can be made in advance online. Reducing mistakes, decreasing signup time, and freeing your employees to focus on other pressing matters.
If you choose cheap tech, that process won’t be smooth. Customers or vendors will be met with errors, long loading times, and often can cause more frustration than they are alleviating. Some good software, an iPad, and a few apps can be affordable and change the way you do business.
4) Its a Bird! Its a Plane! Its the Cloud!
Do you keep your data stored locally? Do you have a recent backup? Do you have an offsite backup? Data storage can be one of the most expensive and important parts of your markets tech arsenal. You need more than just an external hard drive, you need multiple backups on an offsite in case the worst should happen.
There is s bevy of information you should be retaining like transaction history, agreements/contracts, orders, and vendor rental history. An ideal solution would keep these all together, encrypted, and backed up.
Cloud solutions like BoothBooks help make that process easier, and more secure. All data is securely encrypted over SSL and backed up regularly. Ensuring if your hardware ever fails, the only thing you need to be back up and running is your closest web browser.
Embracing this list of technology basics for your flea market or swap meet can really modernize your business. Shoppers have a better experience, vendors have more customers and a speedier registration process, you are protecting your customers and vendors data, and you have new data insights to make informed decisions to help run your business. Combined, you will have a flourishing market and increasing profits while not having to break the bank.
BoothBooks is an affordable way to get started with technology. A clean and easy to use interface works across a variety of platforms like computers, tablets, and phones. Sign up
to learn more and get started for free to see how easy you can integrate cutting edge technology into your flea market.